Last Updated: October 2025
At The Pool Haus (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://thepool-haus.com/ (the “Site”).
Information We Collect
- Personal Data: We collect information that you voluntarily provide when you book a call, sign up for the DIY Project Playbook™, or contact us. This may include your name, email address, phone number, and project address.
- Project Data: We may collect details about your property, existing backyard layout, and design preferences to provide our services.
- Technical Data: Like most websites, we collect IP addresses, browser types, and usage data via cookies to improve site performance and user experience.
How We Use Your Information
- To provide custom pool designs and coaching services.
- To communicate with you regarding your project or inquiries.
- To send marketing communications (which you can opt-out of at any time).
- To connect you with preferred vendors/subcontractors (only with your consent).
Sharing Your Information
We do not sell your personal data. We may share information with:
- Service Providers: Third-party tools for email marketing, scheduling (e.g., Calendly), and payment processing (e.g., Stripe).
- Preferred Vendors: If you request referrals, we may share your project details with licensed subcontractors in our network.
- Legal Compliance: If required by law or to protect our legal rights.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at contact@thepool-haus.com